Common queries answered
Frequently asked Questions
We offer a 30-day return policy. If you are not satisfied with your purchase, you may return the item within 30 days of receiving it, as long as it is unused and in its original packaging. Products are covered by a 1-year warranty. If you encounter any issues, please contact us via email at [email protected] for assistance.
For more details, please read our full Refund & Return Policy.
Yes! We provide free shipping worldwide on all orders. You will not incur any additional shipping charges at checkout.
- United States & Europe: Delivery time is approximately 8-15 business days after order processing.
- Other regions: Delivery time is generally between 10-25 business days, depending on your location.
Orders are processed within 1-4 business days. Shipping times may vary due to factors beyond our control, such as natural disasters or international restrictions.
No, all of our prices include taxes and duties. You will not be charged extra taxes or fees upon delivery. We take care of all customs charges and import fees.
Yes! Once your order has shipped, we will send you a tracking number via email. You can use this number to track your order through the courier’s website.
We accept payments via PayPal, including PayPal-supported Mastercard and Visa credit cards. All transactions are processed securely.
If you receive a defective or damaged item, please contact us within 30 days of receiving the product. We will arrange for a free replacement or refund based on your preference.
Yes, we offer global shipping to most countries. If you are unsure whether we ship to your location, please contact us at [email protected].
To return an item, please contact us at [email protected] to get a Return Merchandise Authorization (RMA) number. Once you have the RMA, you can return the item in its original packaging. Please note that customers are responsible for the return shipping costs.
For more information, refer to our Return & Refund Policy.
You can reach us by email at [email protected]. We are happy to assist you with any questions or concerns regarding your order.